Vision, Mission, Values and Service Commitment

Vision

To be the best choice for property information and assessment solutions for the
benefit of British Columbians – real time, anytime, anywhere.

Mission

To create uniform assessments which can be relied upon to build sustainable,
flourishing communities (local, regional and provincial).

Values

• Integrity: We deliver what we promise – dependable, accurate, consistent.
• Transparency: We conduct ourselves and our business in ways that are open,
  fair, honest and trustworthy.
• Impartiality: We are objective and unbiased. We do our work and make our decisions without favour or prejudice.

Our Service Commitment to you is to be

• Reliable – Providing accurate products and professional service;
• Accessible – Providing timely access to staff and information;
• Uniform – Being consistent in the way we treat you; and
• Respectful – Maintaining positive relationships.